Privacy notice
We respect your personal information. Here’s how we handle details you share when requesting a guided experience or contacting our support team.
What information we use
When you submit an inquiry, we use the details you provide to process your request and respond to you.
This may include your name, email address, phone number, preferred date, traveler count, and message notes.
We also store basic context needed to handle your request, such as the selected experience and relevant location state.
How we use it
We use your information to:
- Confirm availability and share next steps
- Contact you about your request (including email updates if you opt in)
- Provide practical guidance related to the experience
- Respond to questions you send to our support team
Choice matters: If you opt into email updates, you can request changes or opt out later.
Your choices
Clear control over your updates
Update preferences
If you selected email updates in your request, we’ll use that only for request-related communication unless you tell us otherwise.
Request help anytime
Need a correction or have a question about your inquiry? Contact us and we’ll address it.
Keep it minimal
Share only what’s relevant for your group’s needs and planning. We’ll use it for the purpose described above.
Data handling practices
We take reasonable steps to protect request information from unauthorized access. We limit internal access to the people who need it to respond to your inquiry.
When information is no longer needed for request handling, we remove or de-identify it in line with practical record-keeping.
Questions about privacy?
If you have concerns or requests related to your information, reach out through our support page so we can help.